QUALITY SYSTEMS MANAGEMENT (QSM)

Patricia Morgan PhD, Quality Systems Advisor

QUALITY CONTROL STATEMENT

PART I

Customer Focus
The Caribbean Nazarene College is committed to providing its students with quality holistic higher education in a Christian environment.

PART II

Underlying Philosophy
CNC’s Underlying mission (philosophy): Quality holistic higher education in a Christian environment
Quality – meeting the standards for university level in relation to students, faculty, staff, environment, and education.
Students – effective, well-rounded students, who are active learners, functioning at the level of their potential, and lifelong learners
Faculty and Staff – competent personnel
Environment – physical plant that is learner friendly, and spiritually empowering
Education – offering university-level certification
Holistic – developing students in the areas of content, competency, character, and context.
Content – an understanding of Christian theology (doctrinal, practical, and historical) as well as a broad range of subjects taught from a Christian perspective.
Competency – to stimulate the student to be an active learner even beyond the formal educational setting.
Character – developing characteristics of a well-rounded Christian personality – mentally, physically, spiritually, and socially.
Context – developing contextualization skills necessary for students to become more effective and active Christian leaders (which does not exclude students of other religious persuasions) in the Caribbean and global cultural environment.
Higher education – offering university-level certification
Christian environment – as guided by the Church of the Nazarene principles

PART III

Explicit statements of purpose
Students – CNC is committed to developing effective, well-rounded students, active learners, functioning at the level of their potential, lifelong learners, in addition to their general wellbeing.
Human Resource – CNC is committed to the selection, appointment, performance, and welfare of its staff and faculty.
Faculty
CNC is committed to employing competent faculty; qualified and experienced in the area of specialization.
CNC is committed to continuous assessment of faculty to measure effectiveness and relevance of teaching/learning objectives.
Staff – CNC is committed to employing competent staff.
Governance – CNC is committed to observing and adhering to the Constitution and byelaws of the College, and the laws of Trinidad and Tobago.
The Board of Trustees is committed to ensuring adherence to the Constitution and byelaws of the College, and the laws of Trinidad and Tobago.
CNC’s Administrative Council (ADCO) is committed to the executing of policies as set by the Board of Trustees, and implementing procedures consistent with the policies. ADCO also ensures the financial integrity of the College and adherence to quality management systems.
Programme – CNC is committed to programmes which assist the students in developing skills in the areas of research, critical thinking, effective communication, management of human resources, music, psychology and counseling, education, church administration, social work, computer, theology, and leadership.
CNC is committed to continuous monitoring and review of curricula for program and material relevance.
Environment – CNC is committed to a physical plant that is learner friendly, and spiritually empowering. We are committed to an Equal Opportunities Policy which seeks to ensure that all current and perspective students, faculty, and staff are guaranteed protection from discrimination in any form including ethnicity, nationality, gender, and religious persuasion.
CNC is committed to health and safety practices in the delivery of all its support services to students, staff, and faculty.
Education – CNC is committed to offering university-level certification. The College ensures compliance to national, regional, and international quality standards and legislation, such as ACTT criteria, MSTTE requirements, ISO 9001 standards, CETA requirements, and International Board of Education (IBOE).
CNC is committed to teaching and learning procedures which cater to the needs and learning styles of adult learners.
CNC is committed to continuous assessment throughout the teaching/learning process in order to measure student learning outcomes.
CNC is committed to the holistic development of the student in the following four areas:
Content – an understanding of Christian theology (doctrinal, practical, and historical) as well as a broad range of subjects taught from a Christian perspective.
Competency – to stimulate the student to be an active learner even beyond the formal educational setting.
Character – developing characteristics of a well-rounded Christian personality – mentally, physically, spiritually, and socially.
Context – developing contextualization skills necessary for students to become more effective and active Christian leaders (which does not exclude students of other religious persuasions) in the Caribbean and global cultural environment.
CNC is committed to reviewing, measuring and monitoring stakeholders’ satisfaction.
CNC is committed to addressing students’ grievances, academic, and nonacademic problems. CNC is committed to adherence to disciplinary procedures outlined in CNC’S Catalogue.
CNC is committed to continuous review of its policies, procedures, and practices to ensure effectiveness, relevance and adherence to quality standards.